Cancer Treatment West Palm Beach, Oncology | Moffitt
Oncology • Palm Beach, FL
Ratings by platform
- Moffitt Cancer Center Official Website: 4.9 out of 5 (Official Moffitt survey aggregate) (65,673 (Aggregate patient survey responses))
- Better Business Bureau (BBB): 1.2 out of 5 (20)
- ComplaintsBoard: 1.0 out of 5 (4 reviews and 6 complaints)
What patients say
Patients praise
- High clinical expertise and professional, knowledgeable medical staff
- Patients feeling cared for, supported, and put at ease during visits
- Positive experiences with specific providers described as kind and thorough
- Efficient clinical procedures (e.g., blood draws) mentioned in some patient feedback
Common complaints
- Reports of poor bedside manner and insensitive staff interactions
- Dissatisfaction with administrative communication, including rescheduled appointments and lack of responsiveness
- Frustrations regarding financial and billing processes
- Concerns about the perceived prioritization of revenue over patient care
- Occasional difficulties with prescription management and staff responsiveness in outpatient oncology settings
In patients' words
"I just had my yearly cancer checkup with Dr Marilyn Raymond who, in my opinion, is one of the best in her field. She not only kind, caring, and supportive. She is also extremely knowledgeable and active in your treatment plan."
— Healthgrades (Dr. Marilyn Raymond review)"This business deserves less than a 1 star review for their treatment of patients... the philosophy of Moffitt Cancer Center is money over any and every thing. The [provider] that consulted on my grandmother in the hospital had absolutely zero bedside manner and was completely insensitive and rude."
— Better Business Bureau (Moffitt Cancer Center review)"Dr. Patel is nice and knowledgeable. Her staff is lacking in providing customer service to her patients. We have been waiting for a script for almost two weeks..."
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