Radiology Near Me in West Palm Beach, FL 33401
Diagnostic Imaging • Palm Beach, FL
Ratings by platform
- Birdeye (Aggregated): 4.5 out of 5 stars (1,315 reviews)
- Expected Healthcare (Good Samaritan Outpatient): 4.7 out of 5 stars (23 reviews)
- Birdeye (Empire Imaging): 4.5 out of 5 stars (15 reviews)
What patients say
Patients praise
- Professional, friendly, and patient staff
- Modern, clean, and comfortable facilities
- Efficient scheduling and minimal wait times for many patients
- Technologists provide clear explanations and compassionate care, especially for anxious patients
Common complaints
- Delays in receiving written results
- Challenges with billing and insurance pre-authorization processes
- Occasional difficulties reaching administrative/billing staff by phone
- Instances of appointment overbooking or last-minute cancellations
In patients' words
"Whilst my experience was excellent checking in and undergoing an MRI scan of my brain and orbits, it took 13 working days and numerous phone calls to finally receive the written results."
— Patient Review (Birdeye)"I was extremely anxious about having my MRI, but the team at Empire Imaging made such a difference. Julio was incredibly kind, compassionate, and understanding. He even held my hand while I was in the MRI machine."
— Patient Review (Birdeye)"The staff here is always nice. The weight is always short. They keep the facility very clean and neat. I feel comfortable leaving my mother there while she’s having her scans done."
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