Diagnostic Imaging l Palm Beach Health Network
Diagnostic Imaging • Palm Beach, FL
Ratings by platform
- Good Samaritan Outpatient Imaging - Royal Palm Beach: 4.5/5 (213 reviews)
- Imaging Center Palm Court (Delray Beach): 4.5/5 (155 reviews)
What patients say
Patients praise
- Generally high customer satisfaction scores (averaging around 4.5 stars for specific imaging centers)
- Staff praised for being professional, caring, empathetic, and efficient
- Seamless and easy check-in and scheduling processes reported by many patients
- Positive feedback regarding the quality of technical services and speed of results delivery
Common complaints
- Allegations of illegal sharing of patient private health information (PHI) with third-party social media platforms via tracking technologies like Meta Pixel
- Historical concerns regarding the accuracy and fairness of external third-party hospital safety ratings, specifically involving the Leapfrog Group, which were contested by the network in court
- Occasional feedback citing a need for improved warmth or welcoming atmosphere at reception desks
In patients' words
"FANTASTIC service!! Scott, the X-Ray Technician was absolutely wonderful. He was caring, showed emapthy, and made the whole process easy and worry free!"
— Patient review, Imaging Center Palm Court"This center is not crowded, phone scheduling is done properly. My check-in process with Fred was very friendly and polite. Fred was efficient and careful not to waste my time."
— Patient review, Imaging Center Palm CourtMore clinics in Palm Beach
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