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Cardiology Services West Palm Beach FL | Mount Sinai - New York

CardiologyPalm Beach, FL

★★★★★4.5/591 reviews across 2 platforms

Ratings by platform

  • Birdeye (aggregating Google reviews): 4.2/5 stars (59 reviews)
  • Zocdoc: 4.97/5 (specific physician profile) (32 reviews (for Dr. Raiza Lopez))

What patients say

Patients praise

  • High-quality medical care and expertise of clinicians
  • Thorough explanations and patient-focused communication from doctors and nurse practitioners
  • Professional, caring, and knowledgeable staff interactions during appointments
  • Clean and organized office environments

Common complaints

  • Difficulty reaching staff by phone
  • Unresponsive or rude customer service/administrative staff
  • Scheduling issues and appointment cancellations
  • Inconsistent communication from office support teams

In patients' words

"I had an initial appt with Nurse Practitioner, Mila, and could not have been happier. She is professional in every aspect and very very personable. She listened to everything I had to say and was compassionate. The front office staff was very impressive as well."

LocalityBiz reviewer

"It is almost impossible to speak to anyone on the phone... They still have the worse telephone response. It is unfortunate as Dr Villa is a wonderful doctor. His communications leave much to be desired."

DrRachelEidelman.com (citing patient feedback)

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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