Walk-In Clinic - St. John's Urgent Family Care serving Palatka, FL
Urgent Care • Palatka, FL
Ratings by platform
- Solv: 5.0 out of 5 (average) (2 patients shared ratings)
- Vitals (practice page): 3.2–3.3 shown for individual physicians; practice has no overall rating shown ("Be first to leave a review") (Not specified on the page snippet)
- MapQuest (reviews shown): Not specified in snippet (reviews include both positive and negative experiences) (19 (number shown near reviews section))
What patients say
Patients praise
- Friendly staff
- clean facility
- short wait times in some experiences
- caring/knowledgeable practitioners
- thorough assessments and clear aftercare instructions
Common complaints
- Patently long waits (reported 2.5+ hours)
- slow/"no urgency" perception
- rude behavior reported
- administrative/communication issues (e.g., lab delays or discrepancies; front-desk variability)
- discourteous guidance (e.g., told to go elsewhere)
In patients' words
""The staff here is friendly and the facility is clean. The clinic is open on the weekends and there was no wait to be seen!""
— Solv review snippet""Pathetically long wait--over 2.5 hours. Calling this an 'urgent' care facility is a joke because there is no sense of urgency""
— MapQuest review snippet (also echoed on Yahoo Local)""Just rude and slow. The arnp told me to go to Burger King when I asked about wait time for a TB test and physical. Uncalled for.""
— MapQuest review snippet""Many reviewers commend the staff's compassionate approach and professionalism... [but] a few customers mentioned lab results taking longer...""
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