Epic Urgent & Family Care
Occupational Health • Palatine, IL
Ratings by platform
- Yelp: 3.2/5 (61 reviews)
- Solv Health: 4.6/5 (18 reviews)
What patients say
Patients praise
- Efficient and quick service
- Friendly and knowledgeable staff/providers
- Clean and organized facility
- Good experience with specific medical procedures like vaccines and blood draws
Common complaints
- Billing and insurance processing concerns
- Staff professionalism and management issues
- Wait times and perceived lack of attention during urgent care situations
In patients' words
"It clearly stated on the website the staff are well trained in VA urgent care billing, and they have no clue."
— Yelp review"Quick to take our money…"
— Unilocal review"Another thing I like about Dr Patel is that she administered the vaccines herself and my son didn't even ..."
— Yelp reviewMore clinics in Palatine
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