Walk-In Care Clinic | Ottumwa, IA
Urgent Care • Ottumwa, IA
Ratings by platform
- Birdeye: 2.9 out of 5 stars (66 reviews)
What patients say
Patients praise
- Prompt and efficient service in some instances
- Helpful and professional clinical staff seen by some patients
- Appreciation for care provided when other facilities were unavailable
Common complaints
- Reports of rude or unhelpful front desk staff
- Instances where patients were turned away before official closing times
- Complaints regarding high or unexpected medical billing
In patients' words
"Called and asked for my covid results and the lady didn’t even wait to hear my name before she cut me off and told me no they’re not ready. Extremely rude."
— Birdeye review"Came in at 6:10, desk lady says they're done seeing patients for the night. Website says they take their last patient at 15 minutes prior to closing. They close at 7."
— Birdeye review"The receptionist, nurse and provider were competent, kind,and efficient getting us through the process."
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