Locations Search | MercyOne
Urgent Care • Ottumwa, IA
Ratings by platform
- Ratings.MD: 4.9/5 (64 ratings) for individual ARNP; 4.8/5 (68 ratings) for individual DO (64 and 68 ratings respectively)
- Various healthcare quality reporting sites (Leapfrog, HealthLuminate, Care Transparency): Mixed ratings across various hospital metrics, with some specific domains scoring low on patient satisfaction and recommendations (Variable based on survey metrics)
What patients say
Patients praise
- High patient satisfaction scores for specific primary care providers
- Providers described as attentive, knowledgeable, and caring
- Effective communication and thorough explanations from individual physicians and nurses
Common complaints
- Clinic closure and loss of local access to healthcare providers
- Concerns regarding long travel distances for care
- Reports of long emergency room wait times at regional facilities
- Challenges with staff responsiveness, nurse communication, and cleanliness in regional hospital settings
In patients' words
"It makes me really sad. I like coming here. I don't want to travel to Centerville... Our options just keep shrinking."
— Ottumwa resident Vicki Hoard via KCCI"Receiving the information I received the day after they were notified they were closing was just purely devastating. I came home and cried, and I said, ‘Well, what do we do now?’"
— Ottumwa resident via KTVO"He is a caring doctor n always explains everything in terms you can understand n takes time to listen also."
— Patient review for Dr. Brian Quinn on Ratings.MDMore clinics in Ottumwa
Walk-In Care Clinic | Ottumwa, IA
Patients praise: Prompt and efficient service in some instances · Helpful and professional clinical staff seen by some patients.
Ottumwa Regional Health Center | Ottumwa, IA Hospital
Patients praise: Specific positive feedback for maternity ward nurses · Strong performance in billing ethics and health equity metrics.
Weight Loss
Patients praise: Convenience of virtual consultations and remote monitoring. · Personalized nutrition coaching and individualized plans..
MercyOne Iowa Heart Center Ottumwa
Patients praise: Compassionate and knowledgeable medical providers · Effective communication of complex medical information.
Cardiology Services & Heart Health | Ottumwa, IA
Patients praise: highly rated cardiology providers (MercyOne Iowa Heart Center) · compassionate and communicative care from cardiac specialists.
Comparing your options?
Browse other Urgent Care clinics, or filter by state and specialty to compare patient ratings.