Behavioral Health Services | Ottumwa, IA
Behavioral Health • Ottumwa, IA
Ratings by platform
- Birdeye (Southern Iowa Mental Health Center): 2.5 / 5 stars (37 reviews)
- Recovered.org (Sieda Behavioral Health): 3.85 / 5 stars (Based on aggregate Trustscore data)
- ABA Navigator (Optimae LifeServices): 4.0 / 5 stars (10 reviews)
What patients say
Patients praise
- Some staff members described as caring, loving, and empathetic
- Appreciation for specific community-focused initiatives and support services
- Instances of efficient emergency care and professional explanation of services
Common complaints
- Poor communication and accessibility (difficulty reaching staff, unreturned messages)
- Perceived lack of empathy or professional judgment by some staff members
- Concerns regarding privacy and confidentiality of personal information
- General dissatisfaction with hospital experiences, including long wait times and perceived dismissiveness
- Insufficient staffing levels reported at some facilities
In patients' words
"These people scarcely ever make themselves available. They usually do not even answer phone messages left."
— Birdeye User Review"It hurts knowing that these nurses are probably saying terrible things about their patients behind their backs."
— MedicalRecords.com User Review"The employees do not keep personal private information private... some employees are very unprofessional."
— ABA Navigator User Review"Very empathetic. All staff & physician were very nice & explained all. Very efficient & got me in right away for emergency surgery."
— Healthgrades User ReviewMore clinics in Ottumwa
Southern Iowa Mental Health Center: Home I
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