Emergency and Urgent Care | AdventHealth Ottawa
Urgent Care • Ottawa, KS
Ratings by platform
- Birdeye: 4.5 out of 5 stars (based on 256 reviews) (256 reviews)
- Healthgrades: 63% Patient Experience Rating (N/A)
What patients say
Patients praise
- Professional and amazing medical staff (e.g., Dr. Goodwin)
- Efficient check-in processes for some patients
- 87% patient recommendation rate reported by US News
Common complaints
- Long wait times
- Dissatisfaction with emergency care experiences
- Communication gaps regarding post-discharge care and medication side effects
In patients' words
"My visit went perfectly. No issues at check in, no long waiting period to see the doctor and the procedure was performed as described. I was very comfortable with the entire process."
— Birdeye"This has always been my go to hospital. I've had ton of medical issues. But tonight I have to say was the worst experience of my life."
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