Ottawa County Health Center | Kansas
Surgical Care • Ottawa, KS
Ratings by platform
- Healthgrades: 91% Patient Experience Rating (not stated)
- Indeed (workplace reviews): Overall rating 4.3/5 (Based on 8 reviews)
- Homefacts: Patient survey ratings: Not Available (Not Available)
What patients say
Patients praise
- Patient experience scores appear relatively high on Healthgrades (91% patient experience rating)
- A subset of patient-experience survey items in the underlying HCAHPS-style data indicates strong communication/help and recommended care (e.g., patients who gave higher ratings and recommendations)
Common complaints
- Patient experience data includes lower ratings and instances where communication was not always “Always” (i.e., “Sometimes” or “Never” communicated well in the survey text)
- No consolidated, explicit customer-style complaint themes were clearly provided in the accessible sources; some pages list patient survey metrics as unavailable
In patients' words
"“Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)”"
— healthcare4ppl.com patient experience summary (HCAHPS-style text)"“nurses ‘Sometimes’ or ‘Never’ communicated well”"
— healthcare4ppl.com patient experience summary (HCAHPS-style text)More clinics in Ottawa
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