Family Care Clinic
Pediatrics • Ottawa, KS
Ratings by platform
- Birdeye (Westend FamilyCare Clinic): 2.9 out of 5 stars (233 reviews)
- RateMDs (Westend FamilyCare Clinic FHT): 3.0 out of 5 stars (23 reviews)
What patients say
Patients praise
- Many patients express high satisfaction with the medical care provided by specific doctors and nurse practitioners
- Some report positive experiences with kind and helpful staff members
- Several patients appreciate timely follow-ups on test results from their providers
- Instances of efficient service and short wait times for scheduled appointments are noted by some users
Common complaints
- Difficulty reaching the clinic via phone, including unanswered calls or unreturned messages
- Reports of rude, unprofessional, or disorganized administrative/reception staff
- Concerns about patient privacy and confidentiality at the front desk
- Challenges with appointment availability, long wait times, or restricted access to urgent care for non-rostered patients
- Inconsistent communication regarding walk-in policies versus telephone information
In patients' words
"The doctors I have seen have all been excellent. My only complaint is a few receptionists are loud especially while on the phone. I heard one clearly say a patients full name then tell her about a test she needed. Hello, confidentiality!!!"
— Westend FamilyCare Clinic Family Health Team Review"Wow since Dr mitchell took over I could not be happier to be a patient of her practice . She respects my time , rarely have i waited more than 5-10min."
— Family Health Team Ottawa ReviewMore clinics in Ottawa
Pediatrics Center | Pediatrics | Ottawa, IL
Patients praise: Knowledgeable and caring medical providers · Comprehensive services including behavioral health and chronic illness management.
Chris Koster, MD, FAAP
Patients praise: Competence as a physician · Caring demeanor reported by some patients.
Optometry Services & Eye Surgery in Ottawa, KS | Frank Eye Center
Patients praise: Skilled and professional doctors and staff · High level of care and expertise.
NKC Health Neurology
Patients praise: Doctors and staff described as attentive, personable, and compassionate · Providers noted for listening thoroughly to patient concerns.
Comparing your options?
Browse other Pediatrics clinics, or filter by state and specialty to compare patient ratings.