Ottawa Campus - Morris Hospital
Family Medicine • Ottawa, IL
Ratings by platform
- US News & World Report: 4 out of 5 (US News) (Not explicitly specified count)
- LocalGuideWorld: 3.1 out of 5 (14 reviews)
What patients say
Patients praise
- recognition for high quality of care in outpatient services
- positive patient experience ratings in national and regional surveys
- strong willingness among patients to recommend the facility
Common complaints
- long wait times for appointments and medical procedures
- perceived rude or unprofessional staff behavior
- concerns regarding communication and follow-up on care or medications
- dissatisfaction with specific medical providers
In patients' words
"It shouldn’t take two hours for a nurse to come back with just one shot for our 18 month old son. Never had to wait any more than 5 minutes but I guess we are setting new records today."
— LocalGuideWorld Review"Our award winners are leading the way when it comes to patients’ perception of the quality of care."
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