PCP & General Care Physicians Mendota, Ottawa & Streator Areas
Family Medicine • Ottawa, IL
Ratings by platform
- Birdeye (aggregating Google reviews) for OSF Medical Group - Primary Care, Streator: 2.6 out of 5 stars (55 reviews)
What patients say
Patients praise
- Some praise for prompt care services
- Satisfaction with providers who take time to listen to patients
Common complaints
- Reports of rude, dismissive, or inconvenient staff behavior
- Concerns regarding perceived lack of patient focus during consultations (e.g., computer usage)
- Difficulty scheduling appointments and delays in administrative tasks (e.g., lab orders)
In patients' words
"Everyone here seems like helping and doing there job is a major inconvenience to them. After my car accident, the triage nurse treated me like a drug addict and was extremely rude."
— Birdeye review of OSF Medical Group - Primary Care, Streator"Doctor DOES NOT listen to his patients... spends 97% time on the computer. Does not care you're in pain, more concerned he input data on various software ON THE COMPUTER."
— Vitals review of an OSF physician in OttawaMore clinics in Ottawa
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