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PCP & General Care Physicians Mendota, Ottawa & Streator Areas

Family Medicine • Ottawa, IL

★★★☆☆2.6/555 reviews across 1 platform

Ratings by platform

  • Birdeye (aggregating Google reviews) for OSF Medical Group - Primary Care, Streator: 2.6/5 (55 reviews)

What patients say

Patients praise

  • Some praise for prompt care services
  • Satisfaction with providers who take time to listen to patients

Common complaints

  • Reports of rude, dismissive, or inconvenient staff behavior
  • Concerns regarding perceived lack of patient focus during consultations (e.g., computer usage)
  • Difficulty scheduling appointments and delays in administrative tasks (e.g., lab orders)

In patients' words

"Everyone here seems like helping and doing there job is a major inconvenience to them. After my car accident, the triage nurse treated me like a drug addict and was extremely rude."

— Birdeye review of OSF Medical Group - Primary Care, Streator

"Doctor DOES NOT listen to his patients... spends 97% time on the computer. Does not care you're in pain, more concerned he input data on various software ON THE COMPUTER."

— Vitals review of an OSF physician in Ottawa

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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