Orlando Orthopaedic Center | Florida Orthopedic
Orthopedics • Orlando, FL
Ratings by platform
- Yelp (Brand Page): 2.9 out of 5 stars (242 reviews)
- Trustpilot: 3.7 out of 5 stars (125 reviews (on one listing))
- Trustindex: 4.1 out of 5 stars (Over 470 reviews)
What patients say
Patients praise
- Praise for specific doctors and nursing staff for being attentive and knowledgeable
- Efficient, well-managed, and fast patient flow for those with straightforward needs
- Successful surgical outcomes and positive post-operative care experiences for some patients
Common complaints
- Difficulty scheduling appointments and long wait times
- Unprofessional or rude staff behavior in office and on phone
- Issues with billing, insurance, and prior authorizations
- Inconsistent quality of care and bedside manner among different physicians
- Appointment cancellations without patient notification
In patients' words
"The staff on the phone and in the office are absolutely terrible. every single person I've talked to is rude, not accepting to questions I have, and have an overall disrespectful tone."
— Yelp Review"everything about the experience was top notch... i actually commented to the team that they are like a well oiled machine"
— Yelp Review via MapQuest"Dr. Ruess, my surgeon, has been fantastic throughout it all. I couldn't recommend them more!"
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