Moffitt Cancer Center
Oncology • Orlando, FL
Ratings by platform
- Moffitt Internal Patient Satisfaction Survey (via Press Ganey): 4.9/5 (65,673 reviews)
- ComplaintsBoard: 1.0 star (4 reviews)
What patients say
Patients praise
- high clinical satisfaction ratings (4.9/5 overall average)
- positive experiences with medical expertise and specialized care
- sense of comfort and personal attention from clinical staff
- appreciation for innovative and experimental treatment options
- inspiring patient stories and supportive environment
Common complaints
- scheduling issues and appointment cancellations
- concerns about billing practices and surprise charges
- perceived lack of compassion or bedside manner from some medical staff
- ineffective complaint resolution process
In patients' words
"Walking into Moffitt is like getting a warm hug."
— Moffitt patient story"My experience with Moffitt has been extremely disappointing. My surgery was rescheduled at the last minute—not once, but twice—with almost no communication from the medical team."
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