Orlando Downtown - Florida Cancer Specialists & Research Institute
Oncology • Orlando, FL
Ratings by platform
- Birdeye (Aggregated Google Reviews): 4.7/5 stars (376 reviews)
- Yelp (General Brand Average): 3/5 stars (106 reviews)
- Trustindex.io: 4.8/5 stars (Not explicitly specified total count)
What patients say
Patients praise
- Many patients praise the professionalism and compassion of staff and medical teams
- Patients appreciate access to localized, innovative, and expert cancer treatments
- Some patients feel well-supported by their care teams and report life-changing, successful outcomes
Common complaints
- Long wait times for appointments and during visits
- Frustrations with billing processes, surprise medical charges, and collection practices
- Reports of perceived dismissive or biased care by some staff/providers
- Difficulties with administrative tasks such as insurance referrals and test scheduling
In patients' words
"Always great experience and professional service."
— Birdeye (Google Review)"Terrible service. Always waiting an hour or more past appointment time. They rush you out as well. They performed all sorts of tests that weren't covered by insurance as well without telling me, leaving me with a huge bill and collections."
— Yelp Review"Never in my life have I ever been trapped in a room being drilled for money for services not rendered in there."
— Trustindex.io ReviewMore clinics in Orlando
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