Behavioral Health | AdventHealth Orlando
Behavioral Health • Orlando, FL
Ratings by platform
- Better Business Bureau (General): 1.28/5 stars
- Local Guide World (Psych Med East): 2.8/5 stars (5 reviews)
- Healthgrades: 75% patient experience rating
- AdventHealth internal physician portal (Jean Johnson, NP): 4.9/5 stars (63 reviews)
What patients say
Patients praise
- Compassionate and accommodating nursing and technical staff
- High patient experience ratings for general hospital services compared to national averages
- Positive feedback for specific individual practitioners in developmental-behavioral pediatrics
Common complaints
- Concerns regarding billing practices and high charges
- Reports of understaffing and limited therapeutic resources in behavioral health units
- Complaints about facility conditions such as cleanliness and maintenance
- Lack of adequate communication or group therapy sessions for inpatient psych patients
In patients' words
"The nurses were awesome and so were the techs. They just need more resources. There was literally nothing to do other than color and listen to this homeless man yell that was there who didn't need treatment."
— Local Guide World review for Psych Med East"It seems they might have let my husband risk losing his sight rather than providing the urgent care he needed. Im deeply concerned that if the emergency services he received aren't billed first and meet our deductible, Ill be left with a significant bill, and theyll pursue aggressive collections."
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