Parkway Health Center (Orem) | University of Utah Health
Urgent Care • Orem, UT
Ratings by platform
- Solv Health: 5.0 out of 5 (Urgent Care) (Not explicitly stated total count in source)
- BestProsInTown: Not explicitly stated numerical rating (83 reviews)
- WebMD: Not explicitly stated numerical rating (2 reviews)
What patients say
Patients praise
- Efficient and caring medical services reported by many patients
- Praise for specific providers for their bedside manner and thoroughness in care
- Professional and helpful nursing and reception staff in clinical areas
- Convenience of having multiple health services, such as urgent care and a pharmacy, in one location
Common complaints
- Reports of poor bedside manner and unprofessional behavior from certain staff members (specifically in the pharmacy)
- Complaints regarding administrative issues, such as failure to follow through on prescriptions or tests, and billing concerns
- Frustration with communication delays or lack of notification regarding prescription readiness
In patients' words
"I went in very flustered... the receptionist was extremely nice and very patient... I waited less than 5 minutes to be taken back. The MA, Regina, was very thorough... She was wonderful!"
— A Better Place review"Dr. Kerr is absolutely the worst physician. He does nothing he says he will do. He does not call in scripts or tests."
— WebMD review"The pharmacist Bryce who works here is rude and extremely unprofessional. Every single time I’ve had an interaction with him has been so bad."
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