CareNow Urgent Care
Urgent Care • Orem, UT
Ratings by platform
- Aggregated rating data: 4.7/5 (935 reviews)
What patients say
Patients praise
- Prompt and efficient medical service
- Professional and thorough care from doctors and medical staff
- Friendly and welcoming environment
- Fast process for specific services like drug testing
Common complaints
- Concerns regarding billing transparency and surprise charges
- Issues with communication regarding costs for uninsured patients or lab work
- Occasional reports of long wait times during busy periods
- Specific complaints regarding office staff interactions or political discourse in the clinic setting
In patients' words
"My experience there was great, but the billing really upset me... Turns out, I was charged about $200 more than anyone made me aware. The service was good but the billing care and transparency was very poor."
— Hyrum Grenny, via LocalityBiz and Promallu"It was the best urgent care experience I have had in a long time. The staff is attentive and helpful."
— Alyssa J., via Yelp/MapquestMore clinics in Orem
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