New Jersey Women's Health | OB/GYN - RWJBarnabas Health
Women's Wellness • Orange, NJ
Ratings by platform
- Yelp (rwjbh.org brand listing for RWJBarnabas Health): 2.3/5 (average rating) (1293 reviews)
- Healthgrades (RWJBarnabas Women's Health at West Orange): at least one provider shows 1 rating (no practice-wide average provided) (not clearly stated for the practice; individual provider counts shown (e.g., 1 rating))
What patients say
Patients praise
- Patient-centered, compassionate care messaging on RWJBarnabas Women’s Health pages
- Example patient story emphasizing caring/attentive clinician engagement
- Focus on satisfaction/concerns process for ambulatory care
Common complaints
- Low overall customer rating on Yelp for RWJBarnabas Health brand listing
- Accounts of poor responsiveness, miscommunication, and staff/customer-care dissatisfaction in Yelp excerpts
In patients' words
"“She was very caring throughout, she really read all my reports, was on top of the situation.”"
— RWJBarnabas Health – New Jersey Women’s Health page (patient stories excerpt)"“The official website is rwjbh.org. RWJBarnabas Health has an average rating of 2.3 from 1293 reviews. The rating indicates that most customers are generally dissatisfied.”"
— Yelp – RWJBarnabas Health reviews summary excerpt"“The entire interaction felt … dismissive. Her attitude was impatient … and it seemed like customer care was … worst experience I ever had.”"
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