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Providence St. Joseph Heritage Urgent Care

Urgent Care • Orange, CA

★★★★★4.7/53,714 reviews across 3 platforms

Ratings by platform

  • Providence official website: 4.8/5 (3,584 reviews)
  • Yahoo Local: 2.5/5 (128 reviews)
  • Solv: 3.0/5 (2 reviews)

What patients say

Patients praise

  • online scheduling system is convenient and efficient
  • some doctors are compassionate, friendly, and professional
  • timely care and short wait times in urgent care scenarios

Common complaints

  • billing and insurance disputes/surprise charges
  • rude, condescending, or dismissive staff/doctor behavior
  • long wait times for specialists

In patients' words

"The doctor flat out lied, saying it was covered and not the nasal swab, so I agreed. Then I got slapped with a $271 bill... Providence is dishonest, unethical, and abusive."

— LocalityBiz User Review

"The various doctors have been patient, compassionate and quick to diagnose."

— Solv User Review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 10, 2026 — sources: [1][2][3][4][5][6][7][8].

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