Our Orange Urgent Care Center in CA - Concentra
Urgent Care • Orange, CA
Ratings by platform
- Yelp, Solv, Top-Rated.online, MapQuest: Approximately 3.8 to 4.2 out of 5 stars (varying by platform) (Approximately 74-413 reviews (platform-dependent))
What patients say
Patients praise
- Convenient for occupational health and workers' compensation needs
- Some patients reported receiving quality care from specific medical providers
Common complaints
- Poor customer service and staff responsiveness
- Significant wait times and scheduling issues
- Reports of unprofessional behavior by medical staff
- Confusion regarding insurance acceptance and billing practices
- Misalignment between services offered and patient expectations for urgent care
In patients' words
"Arrived at 4:45 the staff on hand couldn't help me because no one knew how to check in a patient. ... They just didn't want to help me."
— MapQuest Review"Dr. Hennesy at the Orange Concentra is a JOKE. I was referred by the workers comp insurance carrier to this location after suffering a crushed femur and have seen him twice for throbbing pain and..."
— MapQuest Review"This place is not actually an urgent care. Customer service is terrible. I would not recommend coming here."
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