Ear, Nose and Throat Services (ENT)
Otolaryngology (ENT) • Orange, CA
Ratings by platform
- Healthgrades: 1.0/5 (1 review)
- RateMDs: 4.8/5 (1 review)
- Healthgrades: 4.7/5 (432 reviews)
- WebMD: 3.5/5 (7 reviews)
- Vitals: 3.8/5 (13 reviews)
What patients say
Patients praise
- High level of medical expertise and knowledge of surgeons
- Effective and successful treatment outcomes
- Helpful, professional, and courteous interactions with some staff members
- Clear explanations of medical conditions and procedures
- Convenience of in-office diagnostic services like CT scans
Common complaints
- Long wait times for appointments and in the office
- Poor staff communication, including difficulty reaching clinics by phone
- Perceived lack of bedside manner or empathy from certain practitioners
- Issues with insurance verification, referrals, and administrative processes
- Rushed appointments and perceived lack of thoroughness
In patients' words
"Dr. Pettis was extremely patient with her and put her (and me) at ease immediately upon entering his exam room."
— Orange Coast ENT Testimonials"NOBODY in this clinic is committed to care about patients. The attending staff never answer the phone and always say they are busy."
— LocalityBiz review of Orange County ENT Associates"CHOC’s lack of transparency and communication caused unnecessary stress and delayed care for my child."
— LocalityBiz review of CHOC Specialists Otolaryngology"The only negative was the length of waiting until I could get in to see Dr. Djalilian; 4 months! However, I also will add it was worth the wait."
— Healthgrades review of Dr. DjalilianMore clinics in Orange
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