Palliative Care Clinic
Hospice & Palliative Care • Orange, CA
Ratings by platform
- Birdeye: 4.1/5 (1,661 reviews)
- U.S. News & World Report: 3/5
- Healthgrades
- Yelp: 2.8/5 (484 reviews)
- Rate a Hospital: 1.0/5 (10 reviews)
What patients say
Patients praise
- Compassionate and sensitive care from some staff members
- High willingness of patients to recommend the hospital to others
- Efficient processes in specific departments like labor and delivery
- Commendation for specific coordinators and support programs for grieving families
Common complaints
- Long wait times in the emergency department
- Perception of unprofessional or rude staff behavior
- Feeling rushed during doctor consultations
- Dissatisfaction with communication and support for families in end-of-life or hospice situations
- Specific concerns regarding patient care standards and attentiveness
In patients' words
"I'm happy to report that of all the hospitals I've experienced in California, St. Joseph is by far the highest rated in my book, hands down."
— Providence Patient Stories"Triage nurse in ER makes it very apparent he runs the hospital and makes patients feel like they have burdened his day by coming in."
— Birdeye User Review"However the staff was compassionate and sensitive to me emotional needs as well as physical."
— Yelp ReviewMore clinics in Orange
Daniel Reichner, MD, FACS
Patients praise: Professional and caring demeanor · Skilled and knowledgeable surgeon.
St. Joseph and St. Jude Heritage Medical Group
Patients praise: High patient satisfaction ratings for many providers (e.g., 4.7-4.9 range) · Physicians praised for being attentive, kind, and explaining conditions/treatments clearly.
Newport Diagnostic Center
Patients praise: Professional and friendly staff · Clean and comfortable facility environment.
St. Joseph Heritage Orange - Cardiology
Patients praise: attentive and compassionate care from physicians · clear, honest, and transparent communication regarding health conditions.
St. Jude Heritage Medical Group
Patients praise: Highly rated rheumatology providers within St. Joseph/St. Jude Heritage Medical Group (e.g., Dr. Andrew Chuong Phan) with patient comments praising listening and professionalism · 4.8 overall rating for the Orange Chapman location on Providence showing strong patient experience signals.
OC Sports & Rehab
Patients praise: Friendly and knowledgeable staff · Effective treatment and pain relief.
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