Palliative Care Clinic | St. Joseph Hospital Orange
Hospice & Palliative Care • Orange, CA
Ratings by platform
- Providence (Internal): 4.8/5 (14,458)
- Birdeye: 4.1/5 (1,661)
- U.S. News & World Report: 3/5 (Patient Experience Score)
- Healthgrades: 75% (Patient Experience Rating)
- Yelp: 2.8/5 (484)
- Rate a Hospital: 1.0/5 (10)
What patients say
Patients praise
- Compassionate and sensitive care from some staff members
- High willingness of patients to recommend the hospital to others
- Efficient processes in specific departments like labor and delivery
- Commendation for specific coordinators and support programs for grieving families
Common complaints
- Long wait times in the emergency department
- Perception of unprofessional or rude staff behavior
- Feeling rushed during doctor consultations
- Dissatisfaction with communication and support for families in end-of-life or hospice situations
- Specific concerns regarding patient care standards and attentiveness
In patients' words
"I'm happy to report that of all the hospitals I've experienced in California, St. Joseph is by far the highest rated in my book, hands down."
— Providence Patient Stories"Triage nurse in ER makes it very apparent he runs the hospital and makes patients feel like they have burdened his day by coming in."
— Birdeye User Review"However the staff was compassionate and sensitive to me emotional needs as well as physical."
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