Home | Imaging Partners of Orange County
Diagnostic Imaging • Orange, CA
Ratings by platform
- Vitals: 3.5 (one provider shown) and 4.5 (one provider shown); also 5 physicians total (Not provided ("Be first to leave a review"); provider ratings shown without review counts)
- Indeed (company reviews): 2.2 out of 5 stars (Not provided in snippet)
- Glassdoor (employee reviews): Not provided; only number of reviews (2) is shown in snippet (2 reviews)
What patients say
Patients praise
- Improved patient experience via eliminating CDs and enabling online access/sharing of imaging and reports
- Patient/staff reaction described as resoundingly positive after implementing PocketHealth
- Practice positioning emphasizes patient-centered care and convenience/quality imaging
- Some provider-specific ratings shown on Vitals (e.g., 4.5 for at least one physician)
Common complaints
- Employee/workplace complaints include unprofessional behavior, bad management, favoritism, and lack of communication (Indeed snippets)
- Employee/workplace complaints also include limited growth/promotions and stress for newcomers (Indeed snippets)
- Company rating on Indeed is low (2.2/5)
In patients' words
"Patients now feel empowered… access their imaging from anywhere… and no longer need to make an extra trip to the facility to pick up a CD."
— PocketHealth case study quoting patient feedback about Imaging Partners of OC eliminating CDs"“This manual workflow became a real challenge during the first wave of COVID when we were short-staffed,”"
— PocketHealth case study quoting Imaging Partners’ executive director about workflow challenges during COVID"“Unprofessional. Administrative Assistant”"
— Indeed reviews snippet (work at Imaging Partners of Orange County)"“Bad management, favoritism at its finest… Absolutely no communication.”"
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