UCI Health
Dermatology • Orange, CA
Ratings by platform
- Birdeye (aggregating Google reviews): 2.7/5 (13 reviews)
- Reviewsonmywebsite (aggregating Google reviews) for Irvine location: 2.1/5 (15 reviews)
- Healthgrades (for Dr. Jessica Shiu): 4.8/5 (363 reviews)
- UCI Health (for Dr. Patrick K. Lee): 4.9/5 (479 reviews)
What patients say
Patients praise
- High satisfaction with individual physician expertise and bedside manner
- Praise for professional, kind, and organized staff teams
- Confidence in the quality of dermatological care received
Common complaints
- Reports of dismissive or overwhelmed physicians
- Complaints regarding administrative practices and billing transparency
- Frustration with facility infrastructure or care models
In patients' words
"Resident Doctors are fine. Lead Doctor is dismissive and clearly overwhelmed with too many patients."
— Birdeye review"We travel far to UC Irvine Health for excellent, smart, compassionate and respectful medical care."
— Dr. Melissa Shive Testimonials"This organization is shady. They won't share with you the copay amount or even if they are in network."
— MapQuest/Yelp user commentMore clinics in Orange
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Patients praise: Many patients praise the doctors' bedside manner, knowledge, and professionalism · Staff members are frequently described as friendly and welcoming.
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Patients praise: Professional and caring demeanor · Skilled and knowledgeable surgeon.
St. Joseph and St. Jude Heritage Medical Group
Patients praise: High patient satisfaction ratings for many providers (e.g., 4.7-4.9 range) · Physicians praised for being attentive, kind, and explaining conditions/treatments clearly.
Newport Diagnostic Center
Patients praise: Professional and friendly staff · Clean and comfortable facility environment.
St. Joseph Heritage Orange - Cardiology
Patients praise: attentive and compassionate care from physicians · clear, honest, and transparent communication regarding health conditions.
St. Jude Heritage Medical Group
Patients praise: Highly rated rheumatology providers within St. Joseph/St. Jude Heritage Medical Group (e.g., Dr. Andrew Chuong Phan) with patient comments praising listening and professionalism · 4.8 overall rating for the Orange Chapman location on Providence showing strong patient experience signals.
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