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Primary CareOneida, NY

★★★★☆3.9/5283 reviews across 3 platforms

Ratings by platform

  • Birdeye (Oneida Health Family Care): 4.2 out of 5 stars (5 reviews)
  • Birdeye (Oneida Healthcare Center): 3.7 out of 5 stars (199 reviews)
  • Birdeye (Fast Pace Primary Care - Oneida, TN): 4.4 out of 5 stars (79 reviews)

What patients say

Patients praise

  • Compassionate and attentive care from certain doctors and nurse practitioners
  • Professional and kind medical staff in specific departments (e.g., labor and delivery, nursing)
  • Efficient and fast service in some locations
  • Feeling heard and respected by providers

Common complaints

  • Difficulty reaching the office via phone
  • Long wait times for appointments or at the office
  • Billing and administrative issues
  • Challenges with prescription refills
  • Complaints about specific provider experiences in ER or practice settings

In patients' words

"I have difficulty in getting prescriptions refilled...usually at least 2 requests from me and multiple requests from pharmacy..."

LocalityBiz (Oneida Health TriValley Family Practice)

"MVHS is absolutely horrible in every way. They have messed up my bills, they don't answer the phone and they are dramatically unorganized."

LocalityBiz (MVHS Medical Group - Oneida Medical Office)

"Deb is absolutely the best around! She takes the time to sit and talk with you and goes over everything on your chart. She gets things done. She is caring and makes you comfortable."

LocalityBiz (MVHS Medical Group - Oneida Medical Office)

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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