CNY Orthopedics
Orthopedic Surgery • Oneida, NY
Ratings by platform
- Birdeye: 4.9 out of 5 stars (75 reviews)
What patients say
Patients praise
- High patient satisfaction with Dr. Khalid's skill and approachability
- Efficient office staff efficiency noted by some patients
- Clear and helpful explanations of procedures and success probabilities
- Good follow-up care after procedures
Common complaints
- Communication issues, specifically regarding not returning patient calls
- Perceived condescension from medical staff
- Frustrations with administrative processes, such as insurance denials and scheduling delays
- Lack of clarity provided regarding scans and injuries during appointments
In patients' words
"Frank assessment of probability of success considering age, physical condition and extent of damage to be repaired. Quick scheduling with office. All questions and concerns were clearly answered to satisfaction."
— Birdeye Review"This place is ridiculous. They don't call patients back and Dr Khalid is condescending. I've been waiting over 2 months for my knee surgery I got a denial from my insurance and I asked Dr Khalid's office to review that and nothing's happened."
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