Mayo Clinic Health System
Optometry • Onalaska, WI
What patients say
Patients praise
- Providers are generally described as knowledgeable, professional, and thorough
- Many patients report feeling well-cared for and comfortable during examinations
- High overall satisfaction with individual doctor interactions, often exceeding 4.8 out of 5 stars
- Staff members, when not cited for issues, are sometimes described as helpful and friendly
Common complaints
- Long wait times in exam rooms or to order eyewear
- Staff perceived as unprofessional, unfriendly, or dismissive
- Technical issues with online portals like MyChart or check-in systems
- Concerns regarding recent organizational changes (e.g., Emplify health merger) impacting quality and efficiency
- Staff rushing through appointments
In patients' words
"Everyone I encountered was helpful, patient, and very professional. Dr V is the best. He explains everything very well and answers all of my questions thoroughly."
— Gundersen Health System patient review for Dr. Todd Verdon"The wait time AFTER the doctor was done was absolutely horrific. We waited almost one hour just to have someone order her glasses."
— Gundersen Health System patient review for Dr. Ashley HerdeMore clinics in Onalaska
Gundersen Eye Clinic Onalaska
Patients praise: High praise for professional and attentive staff, particularly in the eye clinic · Appreciation for clear explanations of procedures and focus on patient comfort.
Stanton Optical
Patients praise: High patient ratings (around 4.4–4.9/5) for eye care providers/clinics in Onalaska · Doctors are described as listening to concerns, being personable, and answering questions.
Dynamic Performance and Therapy
Patients praise: personalized approach · knowledgeable staff and skillful assessments.
Feils Knapp Chiropractic & Wellness Center
Patients praise: Professional and caring staff · Thorough, holistic approach to treatment.
Family Medicine in Onalaska, WI - ProviderMatch - Find a Provider
Patients praise: Providers are frequently described as excellent, knowledgeable, and caring listeners · Highly professional staff and clean, inviting clinic atmosphere.
Bronston Chiropractic Clinic
Patients praise: Highly compassionate and attentive care from individual providers who listen to patient concerns · Strong effectiveness of chiropractic adjustments for pain relief, mobility, and posture improvement.
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