Lasting Hope Recovery Center | CHI Health
Mental Health/Psychiatry • Omaha, NE
Ratings by platform
- Apple Maps: 1.4 out of 5 stars (5 reviews)
- Vitals: 3.7 out of 5 stars
What patients say
Patients praise
- Availability of private rooms for some patients
- Instances of caring behavior from specific nurses
- Presence of some helpful group sessions led by peers
Common complaints
- Poor quality of food and nutrition management
- Concerns regarding psychiatric care, including uncommunicated medication changes and dosage issues
- Perceived lack of compassionate or professional communication from some staff members
- Long waiting times for admission and appointments
- Perceived lack of therapeutic programming or educational classes
- Safety concerns regarding the environment and other patients
In patients' words
"Worse than words can describe. Prison would be better and safer than this facility! Dangerous and psychotic patients are allowed to roam freely among all the patients. Limited or NO food. Poor quality Doctor attention and overall care."
— Online Business Review Site"My experience at Lasting Hope Recovery Center raised serious concerns about patient care and communication. During much of my stay, I struggled to eat the food provided and went hungry for extended periods. The attending psychiatrist changed my long-standing diagnosis without explaining the new diagnosis to me... Mental health patients deserve transparency, informed consent, and basic care like adequate nutrition."
— Local Business Review Site"Once I was finally admitted, the room I was brought to was nice. You get your own room, which is REALLY helpful... Staff seemed mostly caring, but I was joking once, and was said to not take it too far or "security would have me pinned against the wall in seconds." I wasn't being threatening in any way, so what the hell?"
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