Primary Care | Nebraska Medicine Omaha, NE

Patients praise

• High levels of provider compassion, listening, and thoroughness
• Many providers receive very high ratings for friendliness and communication
• Efficient check-in processes at some locations
• Some locations maintain high overall patient satisfaction scores

Common complaints

• Long wait times in waiting rooms or exam rooms
• Difficulty reaching staff by phone and lack of timely call-backs
• Rudeness or unprofessionalism from reception/administrative staff
• Frustration with administrative errors, scheduling issues, and perceived lack of personalized care
• Perceived dismissal of symptoms or concerns by some providers