Behavioral Health | Nebraska Medicine | Omaha, NE
Behavioral Health • Omaha, NE
Ratings by platform
- Birdeye (Psychiatry Clinic at Poynter Hall): 2.5 out of 5 stars (45 reviews)
- Treatment Seekers (General Behavioral Health): Approximately 3.0–3.1 out of 5 stars
- Healthgrades (Dr. Lauren Edwards): 3.7 out of 5 stars (3 reviews)
What patients say
Patients praise
- Expertise of clinical staff
- Comprehensive psychiatric services
- Coordinated treatment plans for some patients
- Some providers described as trustworthy and honest
Common complaints
- Communication issues and lack of responsiveness
- Concerns regarding wait times and appointment scheduling inefficiencies
- Negative interactions with some staff/providers (e.g., reports of being dismissive or unprofessional)
- Frustrations with administrative processes and billing coordination
In patients' words
"Awful. She's rude, judgmental, accuses patients of ridiculous things, is condescending, and has a bad attitude."
— Healthgrades review of a provider"I was waiting until the vaccination protocol was lifted, and she replied, 'Well I guess that's a good enough reason.' When I asked if she could call me if protocol changed, she replied; 'We'll see.' Comforting."
— Birdeye review of Psychiatry ClinicMore clinics in Omaha
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