Behavioral Health & Wellness Center
Behavioral Health • Omaha, NE
Ratings by platform
- TherapyDB (Mind & Body Wellness Center): 4.9/5 (40 reviews)
- Rehab.com (Beneficial Behavioral Health Services): 2.29/5 (45 reviews)
- Trustburn (Behavioral Health and Wellness Center): 3.7/5 (13 reviews)
What patients say
Patients praise
- Therapists described as knowledgeable, caring, and professional by some patients
- Calming, safe, and well-maintained environments reported for some facilities
- Positive, transformational experiences mentioned for specific treatment protocols like ketamine therapy
- Ease of scheduling and helpful staff highlighted in some instances
Common complaints
- Complaints regarding unprofessional, rude, or dismissive behavior by staff or counselors
- Issues with scheduling, communication, and responsiveness (e.g., missed calls, cancelled appointments)
- Concerns regarding billing, payroll errors, and organizational mismanagement
- Allegations of unethical conduct and lack of leadership
- Specific issues regarding patient safety and lack of on-site medical supervision (for specific wellness/ketamine services)
In patients' words
"Rushed thru our session, first opportunity counselor had to make an easy assignment for her work load she went with it. Felt like there was very little if any care at all about our situation."
— LocalityBiz (Complete Behavioral Health)"Unethical & unprofessional company that is only concerned about making $$!!! They treat employees awful..."
— FindRehabCenters.org (Beneficial Behavioral Health Services)"After my six ketamine treatments I left feeling freer, more grounded, and with a deeper understanding of both myself and the world around me. The support and guidance from everyone... was incredible."
— LocalityBiz (Mind & Body Wellness Center)More clinics in Omaha
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