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MultiCare Olympia Family & Internal Medicine

Family MedicineOlympia, WA

★★★★☆4.2/5416 reviews across 3 platforms

Ratings by platform

  • Birdeye (Google reviews): 4.3 out of 5 stars (377 reviews)
  • Apple Maps (Doctor.com): 3.6 out of 5 stars (23 reviews)
  • Birdeye (MultiCare Family Medicine - Olympia): 2.6 out of 5 stars (16 reviews)

What patients say

Patients praise

  • physicians perceived as thorough, attentive, and good listeners (specifically mentioning Dr. Doucet)
  • feeling heard and treated as a human rather than just a patient
  • appreciation for holistic or comprehensive medical care approaches
  • professional and caring medical staff

Common complaints

  • reports of difficult administrative/front office experiences
  • concerns regarding prescription refill delays
  • perceived lack of concern or understanding from staff for specific medical needs
  • dissatisfaction with privacy during check-in processes

In patients' words

"They work hard to make sure their patients are taken care of and treated well. I have a lot of health issues and my Dr. does everything she can to treat them."

Birdeye reviewer

"It took over a month to get an approval to get my prescription refilled... This healthcare facility is failing its patients."

Birdeye reviewer

"For the first time, I feel heard and understood in my healthcare journey."

MultiCare Patient (referring to Dr. Doucet)

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6].

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