Middlesex Obstetrical & Gynecological Associates
Obstetrics and Gynecology • Old Saybrook, CT
Ratings by platform
- Birdeye: 2.3/5 stars (6 reviews (Birdeye))
- Yelp: 1/5 stars (approximate) (3 reviews (Yelp))
What patients say
Patients praise
- Providers described as kind, caring, and knowledgeable
- Thoroughness during exams by some physicians
- Professional and clean office environment reported by some patients
Common complaints
- Unfriendly or unprofessional front desk staff and phone interactions
- Concerns regarding appointment availability and doctor rotation consistency
- Perceived lack of attentiveness to medical concerns (specifically miscarriage risks)
- Strict late policies affecting patient access
In patients' words
"Despite being at clear risk for miscarriage, my condition was repeatedly ignored and dismissed... This level of care is unacceptable, dismissive, and dangerous."
— LocalityBiz user review"I see Dr. Summerall and LOVE him. He is kind and will take the time to listen and answer any questions."
— Birdeye user review"The front desk needs a lesson in customer service and they should start dressing and addressing patients more professionally."
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