Middlesex Health Crescent Street OB/GYN - Westbrook
Obstetrics and Gynecology • Old Saybrook, CT
Ratings by platform
- Birdeye (Middlesex Health Crescent Street OB/GYN): 3.5/5 (121)
- Birdeye (Women’s Health CT Middlesex Ob & Gyn Associates): 2.3/5 (6)
What patients say
Patients praise
- Some specific providers are highly praised for being compassionate, caring, and attentive
- Presence of positive experiences with medical staff professionalism during visits
- Some patients appreciate the convenience of specific services like on-site mammograms
Common complaints
- Reports of rude, dismissive, or unfriendly staff (especially front desk/phone staff)
- Difficulties scheduling appointments and long wait times for new patients
- Concerns about lack of empathy, feeling dismissed, or receiving inadequate care during pregnancy/miscarriage concerns
- Frustration with office policies regarding billing and appointments
In patients' words
"Elizabeth Fabrizi APRN IS ONE of the best. Compassionate and very caring. I am very happy I found her and this office."
— Yelp review for Crescent Street OB/GYN"The front staff and staff answering phones have become so extremely rude, don’t care what you have to say, and you def don’t feel welcome- Even as a long term pt. So snippy, short, uncaring & we are for certain bothering them. It’s a real shame. Never was like this"
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