Olathe Medical Pavilion D
Occupational Therapy • Olathe, KS
Ratings by platform
- Momentary/CMS HCAHPS: 3 out of 5 stars (overall hospital rating) (1,540 patient surveys)
- LocalityBiz: Mixed ratings ranging from 1 to 5 stars (Small sample of anecdotal reviews)
What patients say
Patients praise
- Helpful and accommodating staff when navigating scheduling issues
- Friendly and patient staff members in certain departments
- Efficient walk-in capabilities for certain services (e.g., orthopedics)
- High cleanliness standards for the broader medical center
Common complaints
- Unprofessional and perceived racially motivated staff conduct
- Rude and cold behavior from check-in and nursing staff
- Concerns regarding lack of compassion in sensitive medical departments (e.g., mammography)
In patients' words
"I’m leaving this facility very upset due to the unprofessional and very racially motivated conduct... No facility should show racially motivated behavior especially not in the healthcare field."
— LocalityBiz User Review"This facility is absolutely amazing. They were willing to help us after we have been going round and round with Olathe Medical Scheduling and our doctor's office... They never turned us away."
— LocalityBiz User Review"This place is stunning. Too bad you have to go here for medical procedures. I like their private check in offices. Everyone was very friendly and patient."
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