Otolaryngology, Olathe Medical Pavilion A
Otolaryngology • Olathe, KS
Ratings by platform
- Vitals: 4.1/5 (8 ratings)
- Healthgrades: 4.5/5 (19 ratings)
- WebMD: 4.5/5 (12 ratings)
- US News (Patient Experience): 5/5 (60 ratings)
- Vitals: 4.7/5 (Not explicitly stated, high aggregate rating)
What patients say
Patients praise
- Professional, courteous, and honest bedside manner
- Effective surgical outcomes and diagnostic accuracy
- Efficient office operations and quick appointment availability for many patients
- Compassionate and patient approach from physicians
Common complaints
- Concerns regarding association with external testing facilities (Hearing and Balance Specialists of KC) regarding billing and perceived incompetence
- Issues related to office staff responsiveness and administrative delays with paperwork/FMLA documentation
In patients' words
"I met with Dr. Metz various times throughout my process of getting a total thyroidectomy. He was nothing but professional, courteous, honest, and available for my concerns/questions... I would definitely recommend him."
— Healthgrades user review for Dr. Brian Metz"I just moved to KS and it took me a while to find a great ENT... The office is extremely time efficient and billing is transparent and I can honestly say that one will not find a better ENT."
— Vitals user review for Dr. David Hill"I saw Dr. Metz for a major vertigo issue and was referred to Hearing and Balance Specialists of KC. A totally incompetent and fraudulent balance testing company who overcharged me and failed to help me whatsoever. The fact that Midwest Ear Nose and Throat would associate with such a shoddy organization tells me everything I need to know about them."
— LocalityBiz user review for Midwest Ear Nose & Throat PAMore clinics in Olathe
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