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Otolaryngology, Olathe Medical Pavilion A

Otolaryngology • Olathe, KS

★★★★☆4.4/539 reviews across 4 platforms

Ratings by platform

  • Vitals: 4.1/5 (8 reviews)
  • Healthgrades: 4.5/5 (19 reviews)
  • WebMD: 4.5/5 (12 reviews)
  • Vitals: 4.7/5

What patients say

Patients praise

  • Professional, courteous, and honest bedside manner
  • Effective surgical outcomes and diagnostic accuracy
  • Efficient office operations and quick appointment availability for many patients
  • Compassionate and patient approach from physicians

Common complaints

  • Concerns regarding association with external testing facilities (Hearing and Balance Specialists of KC) regarding billing and perceived incompetence
  • Issues related to office staff responsiveness and administrative delays with paperwork/FMLA documentation

In patients' words

"I met with Dr. Metz various times throughout my process of getting a total thyroidectomy. He was nothing but professional, courteous, honest, and available for my concerns/questions... I would definitely recommend him."

— Healthgrades user review for Dr. Brian Metz

"I just moved to KS and it took me a while to find a great ENT... The office is extremely time efficient and billing is transparent and I can honestly say that one will not find a better ENT."

— Vitals user review for Dr. David Hill

"I saw Dr. Metz for a major vertigo issue and was referred to Hearing and Balance Specialists of KC. A totally incompetent and fraudulent balance testing company who overcharged me and failed to help me whatsoever. The fact that Midwest Ear Nose and Throat would associate with such a shoddy organization tells me everything I need to know about them."

— LocalityBiz user review for Midwest Ear Nose & Throat PA

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7].

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