
Family Physicians - Johnson County West - KCDocs
Family Medicine • Olathe, KS
What patients say
Patients praise
- Some physicians are highly regarded for being professional, kind, and thorough
- Efficient in-office services like blood draws and X-rays at certain practices
- Positive bedside manner and effective diagnostic care from specific providers
- Patients appreciate doctors who take the time to listen and answer questions
Common complaints
- Inconsistent communication regarding prescription refills and lab results
- Staff responsiveness and professionalism issues, including rude or unhelpful receptionists
- Long wait times for appointments or lack of follow-up on scheduling
- Perceived lack of attentiveness or rushing through appointments by some providers
- Frustration with billing, insurance authorization processes, and unexpected costs
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