Family Physicians - Johnson County West - KCDocs
Family Medicine • Olathe, KS
Ratings by platform
- Birdeye (Dr. Melissa L. Yeats): 3.7/5 stars (33 reviews)
- Vitals (Dr. Jonathan Y. Cho): 4.4/5 stars (15 reviews)
- Vitals (Dr. Bruce W. Young): 4.2/5 stars (24 reviews)
- WebMD (Dr. Melissa Lane): 5.0/5 stars (2 reviews (8 ratings))
- Olathe Medical Center (CMS HCAHPS): 3/5 stars (1,540 patients)
- Birdeye (Kansas City Physician Partners): 4.9/5 stars (160 reviews)
What patients say
Patients praise
- Some physicians are highly regarded for being professional, kind, and thorough
- Efficient in-office services like blood draws and X-rays at certain practices
- Positive bedside manner and effective diagnostic care from specific providers
- Patients appreciate doctors who take the time to listen and answer questions
Common complaints
- Inconsistent communication regarding prescription refills and lab results
- Staff responsiveness and professionalism issues, including rude or unhelpful receptionists
- Long wait times for appointments or lack of follow-up on scheduling
- Perceived lack of attentiveness or rushing through appointments by some providers
- Frustration with billing, insurance authorization processes, and unexpected costs
In patients' words
"Love Dr.Yates but she definitely needs to do better when it comes to prescription refills... Every time I call and if the nurse feels like it, she will leave a nasty response..."
— Birdeye (Dr. Melissa L. Yeats)"Nursing staff did not return multiple calls/ voicemails we left... I found this clinic to be unprofessional, negligent, and I perceive this to be a malpractice."
— LocalityBiz (Olathe Health Johnson County Orthopedics)"She takes time with her patients, is very aware of insurance plans and orders tests accordingly to minimize patient cost. Excellent physician bedside manner."
— WebMD (Dr. Melissa Lane)"Quick, thorough, kind, helpful care. Blood draw & x-rays at site is very efficient. Everyone I met was considerate and cordial."
— Birdeye (Kansas City Physician Partners)More clinics in Olathe
Plastic Surgery in Kansas City | Experienced Plastic Surgeons
Patients praise: Skill and surgical expertise · Compassionate and knowledgeable staff.
Direct Primary Care | Olathe & Leawood, KS - UpCare Clinics
Patients praise: attentive, kind, and knowledgeable staff · thorough, patient-centered care with doctors who take time to listen.
Dr. Canaan Coker, MD - Olathe, KS - College Park Family Care
Patients praise: Highly rated neurologist at College Park Family Care..
Family & Cosmetic Dentist Olathe, KS
Patients praise: Friendly, welcoming, and professional staff · Compassionate and gentle dental care providers.
Otolaryngology, Olathe Medical Pavilion A
Patients praise: Professional, courteous, and honest bedside manner · Effective surgical outcomes and diagnostic accuracy.
Occupational Therapy Services Olathe KS
Patients praise: Personalized and individualized treatment plans · Caring and friendly staff who treat patients like family.
Comparing your options?
Browse other Family Medicine clinics, or filter by state and specialty to compare patient ratings.