Ogden Clinic
Endocrinology • Ogden, UT
What patients say
Patients praise
- Highly knowledgeable and compassionate endocrinology specialists and NPs, specifically Brett Rawlins, FNP, and Jodi Dawson, NP
- Patients appreciate providers who listen carefully, take time to explain conditions, and involve them in decision-making
- Positive outcomes reported in managing diabetes and other endocrine conditions under the care of specific specialists
Common complaints
- Difficulty getting timely responses from office staff or providers regarding prescriptions and insurance authorization
- Dissatisfaction with administrative processes such as scheduling follow-ups and navigating the portal
- Front desk staff perceived as rude, disinterested, or lacking in customer service skills
- Some patients report feeling unheard, dismissed, or invalidated by certain providers regarding their health concerns
In patients' words
"Brett Rawlins is the best endocrinology specialist I have ever had. Not only does he come highly recommended by other physicians and patients he understands what it is like being Type 1. I have never been happier, healthier or more confident in my care."
— Patient review regarding Brett Rawlins, FNP"Extremely disappointed with my experience with Dr. Massiell German... This appointment felt like a complete waste of time, money, and energy. I expected a higher level of professionalism and patient communication from IHC and from a specialist referral."
— Patient review regarding Dr. Massiell German"Jodi has an in depth understanding of Type 1 diabetes. It's so nice. Unfortunately, many medical providers do not. She is also compassionate."
— Patient review regarding Jodi Dawson, NPMore clinics in Ogden
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