South Ogden Clinic - Family Medicine - Intermountain Health
Family Medicine • Ogden, UT
Ratings by platform
- Birdeye (Aggregate): 4.9 out of 5 stars (186 reviews)
- Intermountain Health (Dr. Matthew Weeks): 5 out of 5 stars (585 ratings (84 reviews))
- Intermountain Health (Dr. Richard Hall): 5 out of 5 stars (758 ratings (85 reviews))
What patients say
Patients praise
- Many providers are frequently described as compassionate, attentive, kind, and excellent listeners
- Patients report feeling comfortable and well-cared for during visits
- High overall patient satisfaction ratings for individual physicians and the clinic generally
Common complaints
- Complaints regarding unprofessional, rude, or dismissive communication from staff and some providers
- Concerns about disorganized office administration, specifically regarding appointment scheduling, cancellations, and notification delays
- Negative experiences with billing and insurance coverage coordination
- Instances of feeling rushed during appointments or receiving minimal time with providers
In patients' words
"Dr. Weeks is very supportive, understanding & kind. I feel like he takes time for his patients. I never feel rushed."
— Intermountain Health Patient Review"Dr. Hall always listens carefully and considers my opinion in every visit. He is a great primary care doctor."
— Intermountain Health Patient Review"Whoever answered the phone was rude and not knowledgeable. Quick to condescend instead of helping me figure out the problem."
— Online Patient ReviewMore clinics in Ogden
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