Pediatrics - Texas Tech Physicians
Pediatrics • Odessa, TX
Ratings by platform
- Texas Tech Physicians ProviderMatch: 3.4 out of 5 stars (119 ratings)
- Vitals (for Dr. Merry B. Hart): 4.5 out of 5 stars (12 ratings)
- Vitals (for Dr. Stephanie Villarreal): Not explicitly stated (2 reviews) (2 reviews)
What patients say
Patients praise
- Specific physicians described as attentive, knowledgeable, and caring
- Some patients feel their health history and concerns are taken seriously by individual providers
Common complaints
- Difficulty reaching the clinic via phone, including long hold times and being hung up on
- Reports of unprofessional or rude administrative staff
- Complaints regarding long wait times during appointments
- Perceived lack of concern or failure to address patient health issues thoroughly
In patients' words
"Dr Hart is hands down the BEST pediatrician we have ever had. She truly listens to your concerns, cares about your family and your children, and takes your opinions very seriously."
— Vitals review for Dr. Merry B. Hart"The two times I have taken my son here i waited over an hour almost hour and a half to Finally see a doctor... When I have seen the Doctors there I dont wait very long but I have to deal with them not listening to my concerns or issues."
— LocalityBiz review for Texas Tech Physicians: Permian Basin-Odessa"They never answer the phone to make appointments... I was hung up on 4 times before the robot even finished. Then left on hold and never spoken too."
— Birdeye review for Texas Tech Physicians: EndocrinologyMore clinics in Odessa
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