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Pediatrics | Pediatricians in Odessa, TX

PediatricsOdessa, TX

★★★★☆4.2/5495 reviews across 7 platforms

Ratings by platform

  • Birdeye (Permian Pediatrics): 4.6/5 (279)
  • Birdeye (Dr. Victor R. Ramos): 2.5/5 (54)
  • Healthgrades (Dr. Babatunde Jinadu): 0.5/5 (11)
  • Vitals (Dr. Merry B. Hart): 4.5/5 (12)
  • US News (Dr. Violeta F. Bello): 4/5 (63)
  • US News (Dr. Manuel Castillo): 5/5 (60)
  • Vitals (Dr. Jose D. Bueno): 3.8/5 (16)

What patients say

Patients praise

  • Doctors perceived as knowledgeable, attentive, and caring
  • Helpful staff in some instances (e.g., providing supplies)
  • Ease of booking appointments/getting seen promptly for some patients
  • Convenient after-hours access for some practices
  • Practical, non-over-prescribing approach to care

Common complaints

  • Long wait times in offices
  • Rude or unprofessional front office staff/receptionists
  • Difficulty reaching doctors during emergencies or after hours
  • Dismissive attitude or lack of empathy reported by some patients
  • Concerns over administrative policies (e.g., appointment scheduling, walk-ins)

In patients' words

"They go above an beyond. We went in for a 1st week checkup for my son and we forgot his diaper bag at home... They were so helpful by getting us formula and diapers to get us through till we arrived home."

Birdeye (Permian Pediatrics patient)

"What was most upsetting was being made to feel like we were bad parents instead of being treated with compassion and professionalism. This kind of behavior toward patients—especially parents bringing in infants—is unacceptable."

Healthgrades (Dr. Babatunde Jinadu patient)

"The office is very slow, and crowded even in this pandemic... Each time I attended the office its an hour and a half after my appointment that I'm seen."

Birdeye (Dr. Victor R. Ramos patient)

"She truly listens to your concerns, cares about your family and your children, and takes your opinions very seriously. She always gives you treatment options and lets you decide how to proceed."

Vitals (Dr. Merry B. Hart patient)

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7].

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