Welcome to West Coast OB GYN: The Best Healthcare For Women!
OB-GYN • Oceanside, CA
Ratings by platform
- Birdeye (Aggregate): 3.4 out of 5 stars (based on 110 reviews) (110 reviews)
- Birdeye (Aggregate): 3.0 out of 5 stars (based on 66 reviews) (66 reviews for Dr. Amy French at West Coast OB/GYN)
- Birdeye (Aggregate): 1.0 out of 5 stars (based on 1 review) (1 review for Dr. Lauren Bales at West Coast OB/GYN)
What patients say
Patients praise
- Some patients find specific doctors knowledgeable, kind, and professional
- Some patients report courteous staff and timely appointments
- Some patients feel satisfied with the care provided for specific health concerns
Common complaints
- Difficulties reaching the office via phone, including dropped calls and long wait times
- Issues with billing and charges for services not performed or requested
- Inconsistent or poor patient care and customer service experiences reported by some patients
In patients' words
"I've been trying to get through to make an appointment and their phone lines keep dropping the calls. I've been trying to get through for three hours."
— Patient review on Birdeye/Google"ZERO stars. Summary of a long story: nobody answers the phone --> 2 weeks to get one appointment ... they sent me a bill of $150.45 for a procedure that they were NOT able to do."
— Patient review on Birdeye/Google"Dr French is amazing! Best doctor I had to take care of my situation. The staff there are incredibly nice highly recommend this place."
— Patient review on Birdeye/GoogleMore clinics in Oceanside
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