TrueCare Mission Mesa Women's Health

Patients praise

• Some patients find staff helpful and kind during specific interactions
• Appreciation for low-cost or sliding-scale payment options for those without insurance
• Positive experiences with specific individual doctors and nurses
• Continuity of care for long-term patients over many years

Common complaints

• Long hold times on the phone and difficulty scheduling appointments
• Reports of rude or dismissive interactions with front desk staff and some medical providers
• Concerns about long wait times at the clinic for scheduled appointments
• Frustration with administrative processes, including referral processing and record-keeping