Orthopedic Services - Methodist Medical Center - Covenant Health

Patients praise

• high percentage of patients willing to recommend the hospital (approx. 71-88% depending on source)
• praised for clean facilities and professional care in many departments
• positive outcomes for orthopedic procedures like hip and knee replacements
• noted as "high performing" in hip fracture procedures by some clinical metrics
• convenient, free, and covered parking facilities

Common complaints

• reports of dismissive or uninterested communication from some staff/physicians
• complaints regarding slow emergency department wait times
• occasional difficulty in receiving timely assistance from nursing staff while inpatient
• instances of poor bedside manner or feeling like a "bother" to providers