
Novato Smiles Dentistry: Local Dentist Office in Novato CA
Dentistry • Novato, CA
Ratings by platform
- Smile Generation (representing aggregate Google data): 4.2 out of 5 stars (115 Google reviews)
What patients say
Patients praise
- Professional and knowledgeable dentists, including Dr. Lee
- Friendly and welcoming staff
- Clean, modern, and well-organized office environment
- Efficient scheduling and on-time appointments
- Comprehensive explanation of treatment plans
Common complaints
- Poor customer service and rude staff interactions
- Issues with billing and insurance handling
- Occasional dissatisfaction with clinical outcomes
In patients' words
"The dental assistant, Victoria, was exceptional and attentive to all of my needs. Dr. Lee demonstrated great kindness and expertise throughout the procedure."
— LocalityBiz user review"Sydney is a scam artist. Extremely poor customer service and very rude. Refused to call insurance while trying to extort me..."
— Yelp review"Dr. Lee and the staff at Novato Smiles Dentistry are the best of the best and I would highly recommend to everyone. DO NOT read old reviews, that was for a previous practice."
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