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Novato Smiles Dentistry: Local Dentist Office in Novato CA

Dentistry • Novato, CA

★★★★☆4.2/5115 reviews across 1 platforms

Ratings by platform

  • Smile Generation (representing aggregate Google data): 4.2 out of 5 stars (115 Google reviews)

What patients say

Patients praise

  • Professional and knowledgeable dentists, including Dr. Lee
  • Friendly and welcoming staff
  • Clean, modern, and well-organized office environment
  • Efficient scheduling and on-time appointments
  • Comprehensive explanation of treatment plans

Common complaints

  • Poor customer service and rude staff interactions
  • Issues with billing and insurance handling
  • Occasional dissatisfaction with clinical outcomes

In patients' words

"The dental assistant, Victoria, was exceptional and attentive to all of my needs. Dr. Lee demonstrated great kindness and expertise throughout the procedure."

— LocalityBiz user review

"Sydney is a scam artist. Extremely poor customer service and very rude. Refused to call insurance while trying to extort me..."

— Yelp review

"Dr. Lee and the staff at Novato Smiles Dentistry are the best of the best and I would highly recommend to everyone. DO NOT read old reviews, that was for a previous practice."

— Smile Generation / Google reviewer

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 10, 2026 — sources: [1][2][3][4][5][6][7][8].

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