
Option Care Health
Infusion Therapy • Norwood, MA
Ratings by platform
- Trustpilot: 1.5/5 (39 reviews)
- Yelp: 2.4/5 (5 reviews)
What patients say
Patients praise
- General satisfaction with service (noted in isolated reviews)
Common complaints
- Difficulty in contacting customer service or representatives
- Issues with billing and insurance processing
- Reports of missing medication or supplies
- Deliveries sent to wrong addresses
In patients' words
"My experience was TERRIBLE. Missing deliveries or delivered to the wrong address missing supplies missing medication… They literally don't..."
— Reddit user"Option Care is impossible to get in touch with. They are billing wrong and I tried to contact multiple times with no luck."
— Better Business Bureau complaintMore clinics in Norwood
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Patients praise: Convenience of at-home or on-location service · Effective relief for symptoms like hangover, food poisoning, and fatigue reported by some users.
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Patients praise: professional and knowledgeable staff · compassionate and kind care.
Norwood Physical Therapy
Patients praise: knowledgeable and professional therapists · warm, welcoming, and clean environment.
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