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25 Nursing Homes in NORWALK, CA - Senior Guidance

Skilled Nursing FacilityNorwalk, CA

★☆☆☆☆1.0/50 reviews across 1 platforms

Ratings by platform

  • CMS/HealthCare4PPL: 1 out of 5 stars (CMS rating for Norwalk Skilled Nursing & Wellness Centre) (Not specified (based on 16 substantiated complaints))
  • Seniors.fyi/AssistedLivingScout (The Springs Post-Acute/Norwalk Meadows): 4.3-4.5 stars (~110 reviews)
  • Seniors.fyi (Villa Elena Healthcare Center): 3.3 stars (51 reviews)
  • Seniors.fyi (Intercommunity Healthcare & Rehabilitation Center): 3.7 stars (16 reviews)
  • CareListings (Cottage Crest Post Acute): 3.9 stars (8 reviews)

What patients say

Patients praise

  • compassionate and attentive nursing and therapy staff reported by some families
  • clean and welcoming facility environments mentioned in positive reviews
  • effective rehabilitation and physical therapy programs
  • open communication and responsive management in certain cases
  • flexible visiting and family engagement policies

Common complaints

  • reports of delayed staff responses to call buttons
  • concerns regarding medication management and errors
  • hygiene and sanitation issues such as lice infestations
  • instances of patient neglect and reports of abuse citations
  • difficulties with communication and unresponsive staff
  • concerns over cross-contamination in shared rooms
  • inadequate patient exercise or mobility support

In patients' words

"I would push the call button and it sometimes took up to 3 hours for a response."

Caring.com user review (Norwalk Meadows)

"My mom was sent here for 3 weeks for rehab... The care was exceptional from the nursing staff to the physical therapist team and the administrators!"

AssistedLivingScout user review (The Springs Post-Acute)

"Instead she was given Ativan! ... My mom fell into a coma & was rushed to an ER. DO NOT LEAVE YOUR LOVE ONES IN THIS PLACE!!!!"

CareListings user review (Cottage Crest Post Acute)

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 10, 2026 — sources: [1][2][3][4][5][6][7][8].

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