
25 Nursing Homes in NORWALK, CA - Senior Guidance
Skilled Nursing Facility • Norwalk, CA
Ratings by platform
- CMS/HealthCare4PPL: 1 out of 5 stars (CMS rating for Norwalk Skilled Nursing & Wellness Centre) (Not specified (based on 16 substantiated complaints))
- Seniors.fyi/AssistedLivingScout (The Springs Post-Acute/Norwalk Meadows): 4.3-4.5 stars (~110 reviews)
- Seniors.fyi (Villa Elena Healthcare Center): 3.3 stars (51 reviews)
- Seniors.fyi (Intercommunity Healthcare & Rehabilitation Center): 3.7 stars (16 reviews)
- CareListings (Cottage Crest Post Acute): 3.9 stars (8 reviews)
What patients say
Patients praise
- compassionate and attentive nursing and therapy staff reported by some families
- clean and welcoming facility environments mentioned in positive reviews
- effective rehabilitation and physical therapy programs
- open communication and responsive management in certain cases
- flexible visiting and family engagement policies
Common complaints
- reports of delayed staff responses to call buttons
- concerns regarding medication management and errors
- hygiene and sanitation issues such as lice infestations
- instances of patient neglect and reports of abuse citations
- difficulties with communication and unresponsive staff
- concerns over cross-contamination in shared rooms
- inadequate patient exercise or mobility support
In patients' words
"I would push the call button and it sometimes took up to 3 hours for a response."
— Caring.com user review (Norwalk Meadows)"My mom was sent here for 3 weeks for rehab... The care was exceptional from the nursing staff to the physical therapist team and the administrators!"
— AssistedLivingScout user review (The Springs Post-Acute)"Instead she was given Ativan! ... My mom fell into a coma & was rushed to an ER. DO NOT LEAVE YOUR LOVE ONES IN THIS PLACE!!!!"
— CareListings user review (Cottage Crest Post Acute)More clinics in Norwalk
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